PS4 Error Code CE-35486-6, Unable to play disc
I didn't see anything about it on the internet. I got my PS4 yesterday. Very happy with it. I've had a lot of fun playing Killzone: Shadow Fall, Need for Speed, Contrast, and Resogun. I'm very pleased with this launch, and I'm glad I decided to get the system early.
However, whenever I'd try to play a DVD or Blu-ray, I got Unable to play disc. Error code CE-35486-6. When I set up my PS4 initially, I'd forgotten my wi-fi password, so rather than connect to the internet, I downloaded the 1.50 patch to a USB stick and followed the instructions here.
Come to find out, once I had my internet set up, I had to redo the patch installation using the internet in order to be able to play videos on disc. I don't know what was wrong with the downloaded patch, but updating over the internet fixed my issue. Here are the steps I took:
(Copied in part from http://us.playstation.com/support/systemupdates/ps4/index.htm)
- Turn off the power of your PS4™ system completely.
Check that the power indicator is not lit. If the power indicator is lit up in orange, touch the power button on the PS4™ system for at least 7 seconds (until the system beeps a second time).
- Touch the power button for at least 7 seconds.
The PS4™ system starts in safe mode
- Select [Update System Software]. Choose [Update Using Internet].
Follow the screens to complete the installation.
After it restarted I was able to play DVDs and Blu-rays. I hope this helps anyone with the same problem!